PRIVACY POLICY

1. About this policy

This Privacy Policy explains how GearLevel handles information submitted through gearlevel.ro when you create an account, contact us or use the client area.

2. Information we may collect

Depending on how you use the website, we may receive:

• Your name and email address.
• Account and authentication information needed to access the client area.
• Project requests, project titles, descriptions, selected services and budget ranges.
• Project status and progress information associated with your account.
• Technical session and security data required for the website to function.

3. How information is used

Information is used to operate your account, respond to requests, manage client projects, send service-related notifications, secure the website and provide the services you request.

4. Email communication

GearLevel may send transactional emails such as password reset links, project confirmations and project status updates. These messages are related to the use of the website or an active request.

5. Essential cookies

The website may use essential cookies or similar session technologies for login sessions, security and request validation. These are required for authenticated features to work correctly.

6. Sharing of information

GearLevel does not sell personal information. Information may be processed by infrastructure or email providers where necessary to operate the website and deliver requested services.

7. Data retention

Information is kept for as long as reasonably necessary to operate accounts, manage project relationships, maintain security and meet applicable record-keeping needs.

8. Your requests

You can contact GearLevel to ask about your stored account information or request an appropriate correction or deletion, subject to information that may need to be retained for legitimate reasons.

9. Security

Reasonable technical measures are used to protect account and project information. No internet service can guarantee absolute security, so users should also keep their account credentials private.

10. Contact

Privacy questions can be sent to hello@gearlevel.ro.